PHONE: (808) 579-6046

Reservation Policies


About the Inn


Kuau Inn North Shore is a licensed Bed & Breakfast. It is an exclusive property where every guest reservation is both important and special to us. The property is a shared environment with other guests.



Who Can Stay


Due to the shared premises we are unfortunately not able to accomodate children under the age of 10 years old in any of our guest rooms. Note: This policy does not apply to Whole Inn rental.



Reservation Information


Maximum 2 guests per room. A self-service breakfast is included on room rentals. This service is not included on Whole Inn rental. 13.416% Hawaii State / Accommodation tax applies to all rentals. A $400 refundable security deposit will be charged on Whole Inn rental.

You will be charged a deposit of 1st night rental (not including tax) when you book online. Balance will be charged 21 days prior to arrival

All room reservations are subject to a $25 cleaning fee. One night reservations are only available within 30 days. We have a 2 night minimum stay for arrival dates after Jan 15, 2018.

Check in After 3:00 PM – Check out Before 11:00 AM.

We reserve the right to:



Room Cancellation Policy


Cancellations can be made up to 21 days before arrival. Within 21 days of arrival, refunds will only be issued if room(s) are re-booked. The Booking Deposit (one night's rental fee) is non-returnable.



Whole Inn Reservations


Whole inn bookings will be charged a $200/week cleaning fee. A refundable damage deposit of $400 will also be charged. The balance for a whole inn booking payment is due 45 days prior to arrival. Whole inn cancellations can be made up to 45 days before arrival. Within 45 days of arrival, refunds will only be issued if rooms are re-booked. The Booking Deposit (one night's rental fee) is non-returnable.



Other Policies


No pets allowed on premises
Absolutely no smoking in house or on Lani. Designated out door smoking areas are available.



Disclosure


Please note: As Maui is a tropical environment there are insects and geckos everywhere on the island. These insects are harmless and part of living in Hawaii . Although the house is kept very clean at all times, it sits beside a sugarcane field, and it is possible that some geckos and other insects could find their way into the house. We have very few, but it happens.

Without regular poisoning, all Hawaii dwellings will have some insects at times. Ku’au Inn has a policy of not poisoning for the health of the environment, ourselves and our guests. If this is a concern, please consider this before booking.





Kuau Inn has won the TripAdvisor Certificate of Excellence in 2016, 2014, and 2013.